Contact Us

Get 10% off your first order with this code: WELCOME10

If you have any questions about your order or our products, feel free to reach out to us at info@hozi.us.

If you're contacting us about an existing order, please include your order number in your message so we can assist you more quickly.

Our team responds to all inquiries within 24–48 hours on business days (Monday through Friday).

We are located in New York, USA, so all response times are based on Eastern Standard Time (EST). Please note that we are closed on weekends and holidays.

Our Philosophy

At Hozi, we create functional, durable products for both humans and dogs. Our designs are rooted in timeless aesthetics with a distinct point of view—unmoved by fast-changing trends.

Sustainability is at the core of our process. We prioritize eco-friendly materials and efficient production methods to minimize waste and create products that are both substantial and satisfying—for people, pets, and the planet.

Shipping

All orders are shipped from New York, USA. Please allow 1–3 business days for processing. Standard domestic shipping is via UPS Ground, with USPS used for PO boxes and addresses in Hawaii and Alaska. Expedited shipping is available at checkout.

International customers are responsible for any applicable duties or taxes.

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